4 Warning Signs of an Unprofessional Leasing Agent

Tardiness

Ideally speaking, all meeting times should be respected, and this applies to apartment visits. If the potential tenant is kept waiting for a significant amount of time for their leasing agent to arrive, then that doesn't exactly bode well for the rest of the visit. A few minutes late is fine, but it’s not unheard of for potential tenants to wait an hour or two for their leasing agent, and what keeps them around and waiting so long is the attractiveness of the apartment that was shown in the advertisement they were previously introduced to. However, a leasing agent who shows up late to the visit is an early indication that the apartment might not be exactly as it seemed in the advertisement. Conversely, the potential tenant shares in the responsibility of arriving to the meeting on time, since it’s important to consider that the leasing agent’s time is also valuable and is something that should be entirely respected.

Obvious Rudeness

Of course, no potential tenant expects their leasing agent to treat them like absolute royalty. That said, no tenant wants to be rudely treated by the person who is showing them their potential new living space. As unfortunate as it is to say, there are bad apples in every field, including the field of real estate. If the leasing agent is obviously snapping back at the potential tenant when entirely unprovoked, or they seem to be clearly showing current tenants in the building a complete lack of respect, these are obvious signs of rudeness that the potential tenant need not put up with for long.

A Reluctance or Inability to Answer Questions

Leasing agents who are completely uninformed and unprepared for an apartment visit are doing the potential tenant absolutely no favors. People looking for a new apartment to live in will understandably come prepared with their fair share of questions, and they rightfully expect the leasing agent to answer these questions for them. The bottom line is this: if the leasing agent can’t answer the questions, who can? On the other hand, the leasing agent may in fact have the answers to all of the potential tenant’s questions, but they are just reluctant to answer the questions because they do not wish to impair their chances of having the contract signed. In any case, if the potential tenant’s questions are not being answered, it might be time to move on to other living options.

Persistently on the Phone

Leasing or real estate Lowell MA agents who do not respect their potential clients enough to stay off the phone during a visit do not deserve to be given the time of day, so to speak. A potential tenant will have several questions that will arise during a visit, and leasing agents who make their potential clients feel as though they can’t have an open discussion need to reassess their definition of professionalism.